Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at doraxinvest.com (the "Website") and any trade finance intermediary services provided by Dorax Investment Company Ltd, registered in Cyprus under number HE 412387, with registered address at Spyrou Kyprianou 61, 4003 Limassol, Cyprus ("Dorax", "we", "us", or "our").

"You" or "Client" refers to any individual, company, or other legal entity that accesses the Website or engages Dorax for services. These Terms apply to all visitors, registered users, and clients.

Dorax acts exclusively as an independent trade finance intermediary and arranger. Our services include, but are not limited to:

• Arranging and structuring Letters of Credit (LC/DLC) on behalf of importers and exporters;
• Facilitating the issuance of Standby Letters of Credit (SBLC) and Bank Guarantees (BG) through our correspondent banking network;
• Providing advisory services on trade finance instruments, documentary requirements, and transaction structuring;
• Acting as an intermediary between clients and issuing banks, confirming banks, and other financial institutions;
• Assisting with pre-shipment and post-shipment finance arrangements.

Dorax is not a bank, investment firm, or regulated financial institution. We do not accept deposits, hold client funds, or provide investment advice as defined under MiFID II or any equivalent legislation. Our services are limited to trade finance facilitation and intermediary activities.

Our services are available exclusively to corporate clients and professional traders engaged in legitimate international trade. By engaging our services, you represent and warrant that:

• You are a duly incorporated legal entity or a professional individual acting in a business capacity;
• You are not located in, or acting on behalf of any person or entity in, a jurisdiction subject to comprehensive sanctions by the EU, UN, US OFAC, or UK OFSI;
• The underlying trade transaction is genuine, lawful, and supported by verifiable commercial documentation;
• You will provide accurate, complete, and up-to-date information during the KYC/AML onboarding process;
• You have the legal authority to enter into binding agreements on behalf of your organisation.

Dorax reserves the right to decline, suspend, or terminate services at its sole discretion if it has reasonable grounds to believe that any of the above representations are false or that the engagement poses an unacceptable compliance risk.

Fees for our intermediary services are agreed in writing prior to the commencement of any transaction and are set out in a separate Fee Agreement or Mandate Letter. Unless otherwise agreed:

• All fees are quoted and payable in US Dollars (USD) unless an alternative currency is specified;
• A non-refundable arrangement fee may be payable upon execution of the Mandate Letter;
• Success fees, where applicable, are payable upon issuance of the relevant instrument by the issuing bank;
• Fees do not include bank charges, SWIFT fees, courier costs, or any third-party costs, which are borne by the Client;
• Invoices are payable within 5 business days of issuance unless otherwise specified;
• Late payments accrue interest at the rate of 2% per month from the due date.

In connection with any engagement, you agree to:

• Provide all documentation requested for KYC, AML, and transaction due diligence purposes promptly and accurately;
• Ensure that all underlying trade contracts, invoices, and shipping documents are genuine and accurate;
• Notify Dorax immediately of any material change in circumstances that may affect the transaction or your compliance status;
• Not use our services to facilitate any transaction that is illegal, fraudulent, or in violation of applicable sanctions or export control laws;
• Keep all non-public information relating to our banking relationships, fee structures, and transaction processes strictly confidential.

Both parties agree to maintain the confidentiality of all non-public information exchanged in connection with any engagement ("Confidential Information"). Neither party shall disclose Confidential Information to any third party without the prior written consent of the other party, except:

• To professional advisors bound by equivalent confidentiality obligations;
• To correspondent banks and financial institutions as necessary to execute the transaction;
• As required by applicable law, court order, or regulatory authority.

This confidentiality obligation survives the termination of any engagement for a period of five (5) years.

All content on this Website, including but not limited to text, graphics, logos, icons, images, and software, is the property of Dorax Investment Company Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Website for your personal, non-commercial informational purposes only.

Website content: The information on this Website is provided for general informational purposes only and does not constitute financial, legal, investment, or professional advice. While we endeavour to keep information accurate and current, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information.

Service limitations: Dorax acts as an intermediary only. We do not guarantee the issuance of any instrument by a bank, the creditworthiness of any counterparty, or the successful completion of any trade transaction. The availability and terms of trade finance instruments are subject to the policies of issuing banks and prevailing market conditions.

Limitation of liability: To the maximum extent permitted by applicable law, Dorax's aggregate liability to you for any claim arising out of or in connection with these Terms or any engagement shall not exceed the total fees paid by you to Dorax in the three (3) months preceding the event giving rise to the claim. In no event shall Dorax be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, or loss of data.

Dorax operates a robust AML/CTF compliance programme in accordance with the EU Anti-Money Laundering Directives (4AMLD/5AMLD/6AMLD), Cyprus AML Law (188(I)/2007 as amended), and FATF Recommendations. By engaging our services, you acknowledge and agree that:

• We are required to conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) where applicable;
• We may be required to report suspicious transactions to MOKAS (the Cyprus Financial Intelligence Unit) without notifying you ("tipping-off" prohibition);
• We will screen all clients and beneficial owners against EU, UN, OFAC, and OFSI sanctions lists prior to and during the engagement;
• Failure to provide requested KYC documentation within a reasonable timeframe may result in termination of the engagement without liability to Dorax.

Either party may terminate an engagement by providing written notice. Dorax may terminate immediately and without notice if:

• You breach any material obligation under these Terms or any Mandate Letter;
• We are required to do so by applicable law or a competent authority;
• We have reasonable grounds to suspect money laundering, fraud, or sanctions violations;
• You become insolvent, enter administration, or are subject to any analogous proceedings.

Upon termination, all outstanding fees become immediately due and payable. Clauses 6 (Confidentiality), 8 (Limitation of Liability), 9 (AML Compliance), and 11 (Governing Law) survive termination.

These Terms and any engagement governed by them shall be construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Limassol, Cyprus. Notwithstanding the foregoing, Dorax reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Before commencing formal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 days from written notice of the dispute.

We reserve the right to amend these Terms at any time. Material changes will be communicated via a notice on the Website. Your continued use of the Website or engagement of our services after such notice constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

For legal enquiries relating to these Terms, please contact: